Global information technology outsourcing: in search of business advantage

Couverture de l'ouvrage Global information technology outsourcing: in search of business advantage
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Date de parution : 10-2000
Langue : ANGLAIS
300p. 23.5x16 Hardback

Résumé de Global information technology outsourcing: in search of...

During the 1980s large corporations testified to the competitive advantage that can be achieved through the successful exploitation of IT. However by the 1990s Kodak was one of the first Fortune 500 companies to argue that IT was primarily a commodity, best handled by expert vendors rather than a coveted strategic asset. While many early deals focused on cost reduction, organisations now seek dynamic groups that respond quickly to business needs and opportunities. Readers will learn how to achieve significant business advantage by developing flexibility and retaining control of IT outsourcing. l Based on research with 75 worldwide organisations including Dupont, British Aerospace and BP Exploration l Authors offer from the evidence gathered the best practice through this complex and ever-developing market

Sommaire de Global information technology outsourcing: in search of...

Acknowledgements

Introduction

Chapter One: Overview

Chapter Two: Global Trends and Practices: An Assessment

Chapter Three: Case Studies in Mega Contracting (A) South Australia and Dupont

Chapter Four: Case Studies in Mega Contracting (B) British Aerospace and UK Inland Revenue

Chapter Five: Proven Practices in Evaluating and Negotiating IT Outsourcing Deals

Chapter Six: Making IT Sourcing Decisions: A Framework

Chapter Seven: Preparing for Outsourcing: Risk Mitigation for Business Advantage

Chapter Eight: Preparing for Outsourcing: The Core IT Capabilities Framework

Chapter Nine: Managing Stakeholder Relationships Across Six Phases

Chapter Ten: In Conclusion: Future Outsourcing

Notes

Appendix A 1999/2000 Survey Findings From the USA and UK

Appendix B Case Studies Profiles

Guide to Authors' Publications on IT Outsourcing

Index

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